Your Essential Services Retailer.

1. Overview of Investment

The Sigi Communication Centre franchise model offers prospective franchisees the opportunity to operate a multi-service retail business specialising in printing, copying, business compliance, logistics, photography, and convenience retail. The investment covers all operational setup costs, including equipment, store fit-out, technology infrastructure, initial stock, training, and ongoing franchisor support.

2. Franchise Fees and Structure

The total franchise investment varies depending on the selected package (Full Turnkey or Express Satellite Hub). The franchise fee includes an initial joining fee, equipment and technology package, store branding and fit-out, initial stock inventory, and comprehensive training. Detailed financial breakdowns are provided in the Franchise Disclosure Document (FDD), which is made available upon request and after execution of a non-disclosure agreement (NDA).

3. Royalty and Management Fees

Franchisees are required to pay an ongoing royalty fee calculated as a percentage of gross monthly turnover. A marketing and advertising levy may also apply to contribute to the national brand marketing fund. All fee structures, payment terms, and escalation mechanisms are disclosed in full in the FDD and the Franchise Agreement.

4. No Guarantee of Returns

5. Compliance with the Consumer Protection Act

All franchise offerings are made in compliance with the Consumer Protection Act (No. 68 of 2008) of the Republic of South Africa. In accordance with Section 7 of the Act and the Franchise Industry Code, the franchisor shall provide the prospective franchisee with a complete Franchise Disclosure Document at least fourteen (14) days prior to the execution of any franchise agreement or the acceptance of any payment.

6. Cooling-Off Period

Prospective franchisees are entitled to a statutory cooling-off period of fourteen (14) days from the date the Franchise Disclosure Document is received. During this period, the prospective franchisee may withdraw from the transaction without penalty. No franchise agreement shall be binding until this period has expired and both parties have executed the final agreement.

7. Franchise Association of South Africa (FASA)

Sigi Communication Centre is a full member of the Franchise Association of South Africa (FASA) and adheres to the FASA Code of Ethics and Business Practices. Membership in FASA demonstrates the franchisor's commitment to transparency, ethical business conduct, and regulatory compliance within the South African franchise industry.

8. Intellectual Property

The Sigi Communication Centre brand, logos, trade names, operational systems, proprietary software, and all associated intellectual property remain the exclusive property of the franchisor. Franchisees are granted a limited, non-transferable licence to use the intellectual property solely for the purpose of operating the franchise during the term of the agreement.

9. Territory and Non-Competition

Franchise agreements may include territorial rights and non-competition clauses. The specific terms, territorial boundaries, and any exclusivity provisions are outlined in the individual Franchise Agreement and are subject to negotiation between the franchisor and franchisee.

10. Dispute Resolution

Any disputes arising from or in connection with the franchise relationship shall be resolved in accordance with the dispute resolution mechanisms outlined in the Franchise Agreement. The parties agree to engage in good-faith mediation prior to initiating any formal legal proceedings. All disputes shall be governed by the laws of the Republic of South Africa.

11. Amendment of Terms

These Terms of Investment may be amended from time to time by the franchisor. Any material amendments will be communicated to existing and prospective franchisees in writing. Continued participation in the franchise system after notification of amendments constitutes acceptance of the revised terms.